Enhancing Market Research with AI Chatbots
At iKOnet, we believe in combining human expertise with the power of artificial intelligence to deliver faster, smarter, and more efficient research results. One of the key ways we do this is by integrating AI-powered chatbots into our research workflows.
Our chatbot technology is used to engage with panelists, instantly answer questions, share survey details, and provide real-time support—24/7. This not only boosts panelist satisfaction but also provides higher response rates, fewer dropouts, and better-quality data.
Why It Matters?
In today’s fast-paced world, speed and accuracy matter more than ever in market research. Our AI chatbot guides participants through consent processes, shares survey details, answers common questions, and sends reminders, ensuring smooth and timely participation. By automating interactions, the chatbot improves response rates, reduces dropouts, and delivers more accurate data—all without the need for human intervention.
Experience Our Smart Panelist Engagement System
Want to see how we keep over 12,000 panelists engaged year after year?
We use an intelligent WhatsApp automation system to engage with our panelists before, during, and after each annual survey. Here’s a quick look at how the entire flow works — from reminders to real-time support via AI.
Streamlined Panelist Engagement through WhatsApp Automation
Our automated WhatsApp system ensures seamless communication across every stage of the annual survey. Participants receive timely pre-survey reminders, launch-day notifications, and follow-up messages for non-responders, while AI-powered support is available to address queries instantly. This approach drives higher response rates and enhances overall panelist experience.
Want to experience how our chatbot works?
Get in touch with us to learn how we can apply AI to your next research project.