CATI (Computer-Assisted Telephone Interviewing)
CATI (Computer-Assisted Telephone Interviewing) is a structured survey method where trained interviewers conduct interviews over the phone using a computer interface. The software displays scripted questions, guides interview flow, and records responses in real time.
This approach blends human interaction with digital precision — ensuring that each respondent receives the same questions in the correct order, with built-in logic and error checks that reduce data inconsistencies..
Why Choose CATI?
Reach respondents quickly, even in remote or sensitive locations.
- Efficient and cost-effective for large samples
- No physical contact – ideal for safety and privacy
- Better control and supervision over interviewers
- Recordings enable quality checks and data validation
We Offer
Robust and scalable CATI services tailored to your study.
- Questionnaire programming
- Live call monitoring and supervision tools
- Call recordings and real-time interviewer feedback
- Daily call status and quota tracking
- Trained and professional call center agents (if needed)
Who We Serve
Trusted CATI partner for research agencies and institutions.
- Market Research Firms
- Social Development & CSR Projects
- B2B Clients